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Hill Country's Premier Source
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Frequently Asked Questions
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What is cropping? Simply, cropping is the technique of cutting off the extraneous edges of a photo in order to make the subject more visually prominent within the picture's borders. How much leeway do you have to crop? Because of the aspect ratio (3:2) of the original files, some cropping will almost always be necessary, except in the case of 8x12. It is best not to crop too much because cropping always requires some enlarging. The more a file is enlarged, the more it will lose focus. How large a print can I get without losing quality? A great daytime shot that's tack sharp can be enlarged all the way to 20x30" However, for night shots (which always include film grain or digital "noise,") We recommend that you not enlarge more than 16x20" or 12x18" Should I order with or without a border? If you are planning to frame the print with a ready-made frame, check how tightly the subject fits within its own borders. A frame or mat will require about 1/4" of overlap on all sides. So, if you order a 5x7" photo and plan to frame it, assume that your image area will only be 4.5 x 6.5". If the subject takes up the better part of the visual image area, it would be best to add a border (we actually reduce the image size just slightly.) If your subject has plenty of additional space, and the composition won't be compromised by the loss of 1/4" on all 4 sides, then order without a border. Where can I get frames? Photos may be custom framed or you may buy standard sized frames. (Hint: One of the best places to buy frames is Michaels--great prices and a large selection.) What are standard sizes in frames? We only sell standard size photos. That means that you should be able to find a ready-made frame for any of the photo sizes we sell. If you cannot find a ready made frame for a particular photo, check www.pictureframes.com Do you do the printing? No. We concentrate on doing what we do best and let the printing professionals do what they do best. All professional photographers know that quality digital print processing starts with world-class printers and paper. Printroom.com uses the latest silver halide photographic printers available, as well as, award-winning Fuji Crystal Archive™ Paper to produce top-quality prints from your digital images. This is direct digital continuous tone printing, which produces stunning photographic prints far superior to ink-jets or dye sublimation printers. Through constant equipment calibration and color profiling, Printroom.com is able to ensure consistent and predictable print output with each order today, next month, and next year. What type of paper do you use? The photographs are printed on real photo paper, which comes in 250 to 300ft rolls. In addition to the superior photo quality output, the real photo paper is durable and resistant to fading. Just like regular film-based photographs, you can select matte or glossy finish. Will my prints last? Printroom.com's photographs LAST! With their state of the art printing process, images will not fade away and the long-term results are the same as standard high quality 35mm photos. What if there's something wrong with my photos? This is the best part of dealing with professionals. If the color is wrong or if we accidentally send you the wrong print, we will fix it or replace it at our own cost. What if there's a mistake on my Custom Poster? If we make the mistake, we will fix it and reprint it at our cost. However, please be very careful of the information you submit to us. Because if you make a mistake, you will have to reorder and provide the correct text. How much does it cost? We shoot either with or without a contract. Under contract, the team, school or organization reserves the photographer's time, provides access to the games and allows us to shoot both their team as well as the opposing team. In exchange, the contract returns a 10% "finder's fee" from my profits. Without a contract, the team, school or organization pays me a modest per-player fee ($75/event) to shoot that team exclusively. This represents a fee for service and does not return any percentage. Contact me for rates for private and small group shooting sessions. Do you use flash? Only when absolutely necessary. Flash tends to cast unnatural light and distracting shadows. It can also be annoying to officials and spectators. However, there are circumstances that require it. In those instances, we must have permission from the official(s) and the management. What kind of camera do you use? Only the best (and most expensive) professional digital cameras and lenses--specifically made for shooting sports.
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